Conversations
Manage conversations between users and agents. These endpoints allow you to create, retrieve, update, and delete conversations and their associated messages.
Filter by assignment ID
Filter by agent ID
Current page number
1Items per page
20order by: 'recent'(default) or 'oldest'
recentFilter by status
Filter by statuses
Tenant Id
40d39c4b-9585-4123-8fd4-f1cc23a1184cTenant Unit ID
da114de3-d7e6-4161-bc55-0ce85dbee589Successful Response
Current page number
Number of items per page
Total number of items
Total number of pages
1Whether there is a next page
Validation Error
Page number
1Page size
20Tenant Id
40d39c4b-9585-4123-8fd4-f1cc23a1184cTenant Unit ID
da114de3-d7e6-4161-bc55-0ce85dbee589Successful Response
Current page number
Number of items per page
Total number of items
Total number of pages
1Whether there is a next page
Validation Error
Filter by assignment ID
Tenant Id
40d39c4b-9585-4123-8fd4-f1cc23a1184cTenant Unit ID
da114de3-d7e6-4161-bc55-0ce85dbee589Conversation create request
Conversation topic
New ConversationConversation status
runningAgent ID
Inputs
Assignment ID
Successful Response
Validation Error
Tenant Id
40d39c4b-9585-4123-8fd4-f1cc23a1184cTenant Unit ID
da114de3-d7e6-4161-bc55-0ce85dbee589Successful Response
Conversation ID
Conversation topic
Agent ID
Tenant ID
Tenant Unit ID
User ID
Agent mode
Extended properties
Invoke from
Inputs
Workforce run status
runningAssignment ID
Created time
Updated time
Created by name
Updated by name
Agent type
Validation Error
Tenant Id
40d39c4b-9585-4123-8fd4-f1cc23a1184cTenant Unit ID
da114de3-d7e6-4161-bc55-0ce85dbee589Successful Response
Conversation ID
Conversation topic
Agent ID
Tenant ID
Tenant Unit ID
User ID
Agent mode
Extended properties
Invoke from
Inputs
Workforce run status
runningAssignment ID
Created time
Updated time
Created by name
Updated by name
Agent type
Validation Error
Tenant Id
40d39c4b-9585-4123-8fd4-f1cc23a1184cTenant Unit ID
da114de3-d7e6-4161-bc55-0ce85dbee589Workforce Run Status Enum
Successful Response
Conversation ID
Conversation topic
Agent ID
Tenant ID
Tenant Unit ID
User ID
Agent mode
Extended properties
Invoke from
Inputs
Workforce run status
runningAssignment ID
Created time
Updated time
Created by name
Updated by name
Agent type
Validation Error
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